A couple of weeks back, I wrote a post to address some frequently asked questions about Windows 7 that opened with a plea for patience and understanding as our customer service reps work to dig out for the overwhelming demand for the new operating system. I'm gonna take a minute to expand on that request a bit.

Ya see, TechSoup is a nonprofit. I've spent my whole adult career working for nonprofits that I believe do pretty darn good jobs of serving the needs of their communities, providing valuable services, advocating and educating on behalf of important policy decisions, and do all around good work for the world. TechSoup is high on that list from my vantage point. If you don't believe me, check out the reach and impact we've had from 2008 alone. As much as we might want to be like Amazon.com, where you jettison through an order and get your package delivered the next day, it just doesn't work that way for TechSoup. And I'll explain why.

First, we don't "sell" the products listed on our site. We are the conduit via which those for-profit companies listed on our site distribute donated products to nonprofits and libraries. With being that conduit, we have a whole host of guidelines we need to follow to ensure that each organization that applies for a donated or discounted product actually meets the eligibility requirements set by the donor partner.

That means, we need to take all the info you give us when registering your organization, then get your IRS tax determination letter to confirm that you're a 501(c)(3) nonprofit or a public library. Then, Adobe or Symantec can say that they want their donations to only go to organizations that work with, say, youth or homelessness. We need to sort through all of that in order to determine if your organization is actually eligible — based on those restrictions — to receive that donation. All that info is fed into a system that matches your organization type to which donated products you may be eligible to receive. Even if you're already registered, we still need to make sure the items you're requesting aren't exceeding any limits the donor partner sets and that you still qualify for an item you may have received two years ago (since our partners can change their restrictions at any time).

How do you choose computer hardware? Price? Features? Sales pitch? We urge you to consider using some standards that have been generated to help us understand the environmental impact of computer and tech hardware.

You are probably familiar with the EPA's Energy Star program, but do you know about EPEAT certification? EPEAT is a system that helps purchasers evaluate, compare and select electronic products based on their environmental attributes.

All EPEAT-rated computers are also Energy Star compliant. That is one of the EPEAT criterion. However, not all Energy Star computers and monitors are EPEAT-rated. Energy Star rates a wide variety of hardware, from refrigerators to TVs. They look only at the energy efficiency of the hardware. EPEAT has many more criteria, some of which include the types of materials used in creating, packaging, and shipping the hardware. Energy Star is a U.S.-based rating system. EPEAT, while developed in the United States, has now been adopted by over 40 countries around the world. Both have searchable lists of compliant hardware.

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This is part two of a two-part series about virtualization. In the first post, we attempted to explain what virtualization is and why you should care about it. Here, we explain more about server virtualization and share our own positive experience with it.

Server Virtualization

If your organization has multiple server computers that supply your computer system with email, Internet, print services, databases, data back-ups, password authentications, a place to store documents, and more, then server virtualization is something that can save your organization money and energy. Virtualization software can cut server power consumption by up to 80%.

Server virtualization is software that allows you to optimize a single server computer so that it is able to do the work of multiple servers. Did you know that most servers are only utilized between 10 and 15%?

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Don't know what virtualization software is or even care? Well, you should.

If you aren't using it directly in your office, I bet you are using it through one of your software providers without even knowing it. Is your website or email hosted somewhere outside your office? Do you use Salesforce.com or an online donor database? I bet they are using virtualization. Most large services who host software like the ones I mentioned above should be using this technology if they aren't already.

One of our forum hosts, Dave Welp, suggested these quick, power-saving tips:

1. Look for abandoned telecom equipment like old modems and PBX; search for un-utilized or under-utilitized servers or computers used by former staff and volunteers.

2. Clean up your power strip: Look for plugs to those old calculators or speakers.

3. Electronics continue to consume electricity even when in an off state, so either turn them off at a power strip, or unplug them entirely. 

More tips like these can be found on our energy reduction mini-tips page.

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Part 1 of this series listed the five actions we recommend that you take to reduce the power use of your computer. Part 2 explained in more detail, two cost-saving actions and tells you how to complete those two actions. This post, fills in the details about two more recommendations.

Upfront Cost, but Should Save You Money Within the Year

3.    Order a smart power strip.

Light green: easy individual actions

These types of power strips automatically turn off your peripherals (monitor, speakers, desk lights) when you shut down your computer and generally consume only 1 watt while on. Plug your computer into the main (switching outlet) and then plug your monitor, speakers, printer or other accessories into the other outlets. When you shut down your computer, the peripherals will shut off automatically. These strips also have always on ports for items like a fax machine that would need to remain on after the computer is off.

Welcome to TechSoup GreenTech's Unpower Yourself! campaign. For this campaign, we have compiled a variety of information about IT energy reduction on our web pages.

Global warming is happening because of a buildup of greenhouse gases in our atmosphere, most of them produced by power plants that burn fossil fuels to generate electricity. Information and communications technology consumes a good deal of electricity, much of which is wasted as heat, consumed by computers and monitors needlessly left on, or used to cool hardware that is not running efficiently.

More than half the electricity used by IT is outside the data center and it is very easy for you to make small changes that will have a significant positive impact on both the environment and your wallet. It's not always easy to get a significant number of individuals to take these easy actions, but we can reach more people with your help.

Here are five things you can do quickly to decrease your IT energy use:

Whether you're a regular TechSoup user or haven't heard of us til now, we've got a free webinar coming up that will likely show you something new about how you can get more out of the variety of (free) services we offer to nonprofits and libraries.

Learn How TechSoup Can Help Your Organization

Join TechSoup.org content creators, community leaders, and customer service support on November 12 from 11:00 a.m. to 12:00 noon Pacific for a tour of how your organization can use all that TechSoup has to offer to improve your technology and help reach your mission. TechSoup, a 501(c)(3) nonprofit, is working toward a time when every nonprofit and social benefit organization will have the technology resources and knowledge they need to operate at their full potential.

We'll walk you through the process of registering and requesting donated and discounted products from more than 35 donor partners like Microsoft and Adobe. We'll also take you on a virtual tour of other resources in TechSoup's tech arsenal including;

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Here's an interesting post by Jeff Atwood about solid-state hard drives (thanks David!). SSDs have been around in various forms for a long time, but only in recent years have manufacturers started seriously marketing them to consumers as an alternative to traditional hard drives. In early 2008, both Apple and Dell started shipping high-end laptops with SSDs only; others have followed suit since then. As Kevin points out in Should You Upgrade to Windows 7?, Windows 7 improves performance for solid-state drives markedly over XP and Vista.

A drive with no moving parts should be faster, more energy efficient, and less susceptible to failure, right? In theory, yes, but the reality might be more complicated. From Atwood's article:

I was an early solid state (SSD) drive adopter with my last laptop purchase, and it was a profound disappointment. Those first and second generation SSD drives turned out to be slower than their magnetic equivalents, despite the eager promises of vendors. On top of that, they were incredibly expensive, and of limited capacity. Running Windows Vista on an early 32 gigabyte SSD was an exercise in pain and frustration on so many levels. What's not to love? A lot.

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TechSoup has been a long-time advocate for refurbished PCs. They're low-cost, they work well for most purposes, and there's a brilliant environmental case for electronics reuse. We offer a whole host of them to nonprofits and libraries through the Refurbished Computer Initiative (to which we just added 16 new products!) and have found it to be a really successful offering for our users.

One major area of controversy about reburbished computers is the question on whether or not the used PC market can last given the diminishing prices of new equipment. Kevin Lo wrote about new, lower-cost netbooks a while back on this blog, posing the question of whether they're ready for the spotlight in nonprofits or not. I think the jury is still out, particularly since many can't run enterprise-class programs and networks, but they may be a good solution for smaller nonprofits.

Jim Lynch, regular blogger and our director of computer recycling and reuse decided to see what research is out there on the subject of whether or not the used computer market is going away any time soon, and has come up with some interesting results in his new article, Is the Used Computer Market Going Away?