Update, November 4, 2025: Adobe has discontinued Acrobat Pro from the TechSoup catalogue. The products mentioned in this article are no longer available through the TechSoup Canada program.
Update, November 20, 2024: On November 12, Adobe announced the following changes to its plan to retire Acrobat Pro 2020:
- The product's availability will be extended: Instead of being discontinued on November 30, it will be available through TechSoup until April 16, 2025.
- Support has been extended until November 30, 2025.
- Additionally, Adobe has removed the expiration date for the product. Any Acrobat Pro 2020 licenses you have will work indefinitely.
We have updated this post to reflect these changes.
Continuing their transition to subscription-based licensing, Adobe has announced that it will discontinue sale of new licenses for Adobe Acrobat Pro 2020, effective April 16, 2025. This applies to both Windows and Mac versions.
After this date, Adobe will no longer offer perpetual licenses of Acrobat 2020. Perpetual licenses are one-time purchases downloaded to your individual desktop or laptop computer, with limited updates. Moving forward Adobe will only offer its industry-leading Acrobat products as subscriptions.
What Are My Current Options?
- You can request the on-premises Acrobat 2020 from now until April 16, 2025 through TechSoup. Please be aware that this product will go out of support by November 2025.
- You can move to a subscription-based version of Adobe Acrobat. The subscription for Acrobat will provide organizations the most up to date functionality, new AI tools, and continual updates as new features are provided. TechSoup currently offers Acrobat Pro DC which provides a 25 percent discount for your first year of subscription.
- Request Adobe Acrobat Classic from a commercial marketplace. You can learn more about this offer on Adobe’s website.
What if I Already Have Adobe Acrobat Pro 2020 Through TechSoup?
Organizations that already have Adobe Acrobat Pro 2020 can still use the licenses. Product support for these licenses will end by November 2025.
