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How TechSoup Is Responding to the COVID-19 Pandemic

Like everyone, we at TechSoup are trying to wade through the vast amounts of information available about the COVID-19 pandemic gripping the world today. We're checking on our communities and our loved ones. We're constantly refreshing news sites to keep up with the public health directives. We're dealing with the fact that our children are suddenly home from school, whether it's from college in another state or the local elementary school. And we're thinking about civil society — and all the people we collectively serve — all over the globe.

As the pandemic continues to unfold, TechSoup remains committed to providing all of our services and necessary resources to our community. Our goal is to continue to do so with minimum disruptions while protecting, as much as is possible, the public health and safety and, of course, the health and safety of our staff members.

Most of what we provide to the global NGO sector is offered over a digital platform. This has allowed us to react quickly to this crisis. And that's a priority to us because we know that times like these are exactly when we need to be able to come together as a community and provide one another with vital resources. In the last two weeks, we have

  1. Established a crisis task force so we can rapidly make key decisions quickly.
  2. Enabled our staff in our offices in the U.S. and Poland to work from home. Most of the rest of our staff was already equipped to work remotely.
  3. Reviewed and adjusted our existing emergency and continuity plans to ensure that they meet the evolving needs of this situation.

As part of a worldwide network, we have a significant amount of operational redundancy for critical functions in place. We work with 60 partners around the world who share platforms and processes. This means that we can distribute the work across regions and organizations as may be required.

In addition to providing the same services, we are actively looking for any place where we may be helpful during these times.

You may have participated in or viewed our recent virtual workshop on managing the impact of COVID-19 on your nonprofit, or read our blog post outlining various nonprofit resources for remote work. We've also launched a COVID-19 forum so all of us can share resources, along with a dedicated web page to help centralize all we have to offer during these difficult times. TechSoup Courses has developed a free learning track to support nonprofits during the COVID-19 pandemic. And soon, we'll have a web page up and running in which we'll be curating COVID-19-related resources for organizations.

We have faith in our communities, our teams, and our systems. We also know that this moment is unprecedented and we don't know what the next few weeks will bring. Should something happen that requires us to alter our services, we will let you know as soon as that happens. Either way, you'll be hearing from us a lot in the foreseeable future.

In the meantime, if there's anything we can do for you, please reach out to us. Perhaps there's a product or a service you wish we had available. Or maybe there's an explainer video you'd like us to produce, or an online course, or a webinar that you'd find helpful — please let us know. You can always contact us on Twitter, Facebook, LinkedIn, Instagram, or our COVID-19 forum. Or if you prefer, you can send us an email directly to covid19nptech [at] techsoup [dot] org.

Thank you all for the work that you do to support, protect, and inform our communities. It's times like these that the critical value of civil society is brought into crystal-clear focus, and we're all in this together. We are here for each and every one of you, in the same way we know that you are there for everyone you serve — no matter what.